Hello! I'm Colby
I'm a Senior Network Engineer working for a large Managed Service Provider where I have the privilege of working directly with clients and providing network focused insights and recommendations. I'd love to discuss how my skills can be leveraged to achieve your company's goals!
Colby Porter
SENIOR NETWORK ENGINEER
EXPERIENCE
Apr 2023 - Present
Senior Network Engineer
AHEAD (Previously CDI)
While serving as a Senior Network Engineer, I have the privilege of helping clients maximize the use of their networks through implementing best practices and continual monitoring and evaluation. For critical network outages, I assist by applying my expertise during client bridges as well as providing root cause analysis to help prevent future incidents. For larger clients I serve as a dedicated network resource, providing in depth knowledge of their networks and how it can best ensure their organizational goals.
Sept 2022 - Mar 2023
Atlantic Computer Services
Tier II Lead
As the Tier II Lead, I had a strong focus on improving processes and ensuring the best possible outcomes for our clients. I developed and evaluated standard operating procedures and was dedicated to delivering weekly and quarterly process improvements to drive positive change. I also take pride in my organizing of technical trainings for the team. My hard work paid off; I was successful in reducing the average ticket count for Tier II by 50% through implemented process improvements and strict adherence to SLAs.
Nov 2021 - Mar 2023
Network Engineer Tier II
Atlantic Computer Services
As a Network Engineer, I was the primary point of escalation for critical network outages and other network problems. I provided resolutions through implemented changes via remote configurations and on-site maintenance. In this role I also served as a project manager where I would scope and lead network upgrades, ensuring strict timeline adherence. This directly led to more stable network connections for clients as well as better security practices.
Aug 2018 - Oct 2021
Network Administrator
Edge Networks
In my role as Network Administrator, I provided end-user support for network and software issues through remote and on-site visits. I also installed structured cabling for new and old work construction sites as well as new network equipment for small businesses. For new wireless installations, I also prepared and presented heat-maps to help ensure proper client coverage.
CERTIFICATIONS
SKILLS
Cisco FMC/FTD
Cisco ISR/CSR
Cisco Nexus
Palo Alto Firewalls
Panorama
Palo Alto SD-WAN
Juniper Junos OS
FortiGate
Cisco Meraki
PROJECTS
ENTERPRISE CORE DESIGN
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Served as Project Manager/Lead Engineer for project duration
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Designed high-availability router and core architecture utilizing Layer 2 and Layer 3 redundancy
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Facilitated installation timeline with client and led on-site installation team
SD-WAN DEPLOYMENT
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Configured and deployed Meraki SD-WAN solution for Multi-Site organization
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Implemented Subnet Plan to ensure connectivity and easier network management
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Optimized network performance by tuning policies through Meraki QoS and traffic shaping
ENTERPRISE WIRELESS DESIGN
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Lead Engineer for wireless network design
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Created access point installation layout and provided verified channel plan to stakeholders
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Conducted comprehensive 'AP-on-a-stick' surveys using Ekahau software and hardware